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AI Receptionist for Tradies

You're on the tools. Your new AI receptionist is on the phone.

In short

What is an AI receptionist for tradies?

An AI receptionist for tradies is a virtual assistant that answers every call, text and social message for your plumbing, electrical, building or HVAC business, 24 hours a day. It asks the right questions, gives an indicative quote range, books the job into your calendar and texts you the summary. Setup typically starts from around $1,500, then runs from around $99 to $299 a month depending on call volume, indicative and confirmed on a free demo call.

The problem it solves

Every missed call is a job that just went to the next tradie in the search results.

You cannot answer the phone up a ladder or under a sink. Your AI receptionist can, every single time.

24
Calls and messages answered
0
Calls lost to voicemail
1
Typical setup time
100
Jobs texted to you live
A Vikilinks engineer building an AI receptionist system for tradies
Built, trained and managed in-house by Vikilinks.
How it works

Every call answered, every detail captured, every job booked.

Your AI receptionist covers every way a customer can reach you and asks the questions your office manager would ask, before it ever books a thing.

Answers every channel

Phone calls, missed-call text-back, website chat, and Facebook and Instagram DMs, all answered instantly by the same trained assistant.

Asks the right questions

Suburb, job type, urgency and photos where relevant, so you get a real brief instead of a one-line voicemail to decode.

Quotes an indicative range

Gives callers an honest ballpark based on the pricing you set, so they know roughly what to expect before you even call back.

Books straight into your calendar

Confirmed jobs land in your calendar or job management tool automatically, with no double handling or back and forth texts.

Escalates real emergencies

Burst pipes, no power, gas smells, whatever you flag as urgent gets sent straight to your mobile by call or text immediately.

Texts you the summary

Every enquiry, quote given and booking made lands in your pocket as a clear text summary, so you are never out of the loop.

Built for the trades

What it handles for plumbers, electricians and builders.

Plumbers

A burst pipe call at 11pm

It recognises the emergency, texts you immediately with the address and details, and tells the customer a plumber is on the way, instead of ringing out to voicemail.

Electricians

A quote request for a switchboard upgrade

It captures the job type, property age and urgency, gives an indicative price range and books a time for you to inspect and confirm, so you arrive already briefed.

Builders

A renovation enquiry that needs qualifying

It asks about scope, budget range, timeline and suburb, filters out tyre kickers, and books a proper call or site visit only with enquiries worth your time.

Honest pricing

What an AI receptionist for tradies costs.

Indicative ranges below, so you know roughly what to budget before we scope your exact setup on a free demo call.

Starter

Sole traders with lower call volume, one channel covered.

Setup From ~$1,500
Ongoing ~$99 / month
  • Phone answering trained on your services
  • Indicative quote ranges
  • Calendar booking
  • Text summary of every call
Get my exact quote
Most popular

Standard

Busy tradies wanting phone, website chat and text-back covered.

Setup From ~$1,500
Ongoing ~$149 to $199 / month
  • Everything in Starter
  • Website chat and missed-call text-back
  • Emergency escalation rules
  • Monthly tuning based on real calls
Get my exact quote

Pro

Multi-crew businesses wanting every channel and integration covered.

Setup From ~$1,500
Ongoing ~$249 to $299 / month
  • Everything in Standard
  • Facebook and Instagram DMs included
  • Job software integration (ServiceM8, Tradify, Jobber)
  • Priority tuning and reporting
Get my exact quote

All figures are indicative only. Your exact setup and monthly cost depend on call volume, channels and integrations, confirmed after a free demo call with no lock-in.

Works with your tools

Fits straight into how you already run jobs.

No new system to learn. Your AI receptionist books into the calendar and job software you already use.

Google Calendar
ServiceM8
Tradify
Jobber
WhatsApp
The difference

Why an AI receptionist beats a call answering service

Vikilinks Typical agency In-house DIY
Available 24/7, no busy signal Yes Partial No
Remembers every job detail, every time Yes Partial No
Books straight into your calendar Yes No No
Gives an indicative quote range Yes No No
Covers chat and social DMs, not just calls Yes No No
Costs less than one missed job a month Yes Partial Yes
No lock-in contracts Yes Partial Yes
Do the maths

One missed job a month usually costs more than the whole service.

Average job value

$450

Illustrative example

Missed calls per week

x 4

Typical for a busy solo tradie

Potential lost revenue

~$7,200 / month

If even half convert to jobs

Illustrative only, your numbers will differ. Even capturing a fraction of those missed calls typically covers the monthly cost many times over.

Source code on screen during a Vikilinks build
Engineered and shipped by our in-house team.
What Vikilinks does

We build it, train it and keep tuning it. You just take the jobs.

  1. 01

    Setup

    We map your services, pricing ranges, service area and booking rules, then build and connect your AI receptionist across the channels you need.

  2. 02

    Training

    We train it on your actual business, your tone, your prices and your emergency rules, and test it against real call scenarios before it goes live.

  3. 03

    Ongoing tuning

    We review real conversations, refine responses and adjust rules as your business changes, so it keeps getting sharper the longer it runs.

Questions

AI receptionist for tradies, answered

Setup typically starts from around $1,500 to build and train your AI receptionist on your services, pricing and booking rules, then it runs from around $99 to $299 per month depending on call volume and how many channels you want covered. These figures are indicative. We confirm an exact quote after a free demo call once we know your call volume and how many services you offer.

No. We write and train the AI receptionist in a natural, on-brand voice using your actual business details, so callers get clear, human-sounding answers rather than a stiff script. Most customers cannot tell the difference between your AI receptionist and a well-briefed office manager, and we keep tuning the tone after launch based on real calls.

The AI receptionist is trained to recognise the edge of its knowledge. If a caller asks something outside what it knows, it takes their details, texts you the summary straight away and lets the caller know a real person will follow up. Nothing gets guessed and nothing gets dropped, it simply hands off cleanly.

You set the rules. Burst pipes, no power, gas smells or anything you flag as urgent gets escalated immediately with a call or text straight to your mobile, day or night, while routine enquiries are booked in for your normal hours. You decide exactly what counts as an emergency for your trade.

Most tradies are live within about a week. We map your services, pricing ranges, service area and booking preferences, train the AI receptionist and test it on real call scenarios before it ever answers a genuine customer, then keep tuning it in the weeks after launch.

Not necessarily. We can forward your existing business number to the AI receptionist, add it as a second line, or set it up as a missed-call text-back so any call you cannot answer gets a follow-up text within seconds. We recommend the simplest option for your setup on the demo call.

Ready to stop losing jobs to voicemail?

Book a free demo call and hear your AI receptionist handle a real enquiry for your trade. No lock-in, no obligation.

Free proposal · No obligation

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