Workplace and Health Safety Policy

Purpose and scope

This policy sets out how Vikilinks (the business) protects the health, safety and welfare of everyone affected by our work. It applies to our directors and officers, employees, contractors, casual and temporary staff, volunteers, and anyone who visits our premises or works alongside us, including clients and suppliers. Because we are a digital agency, much of our work is office and computer based, but the same duty of care applies whether the work happens in our Parramatta office, at a client site, or from home.

Our commitment

Vikilinks is committed to providing and maintaining a working environment that is safe and without risks to health, so far as is reasonably practicable. In practice, that means we will:

• Identify hazards, assess the risks they create, and control those risks before they cause harm.
• Provide and maintain safe equipment, systems of work and a safe workplace.
• Give workers the information, training, instruction and supervision they need to work safely.
• Consult workers on matters that affect their health and safety.
• Support the health, wellbeing and return to work of anyone who is injured or unwell.
• Review this policy and our safety practices regularly so they keep improving.

The legal framework

Vikilinks operates under the model work health and safety laws that apply in New South Wales and most of Australia. We comply with the Work Health and Safety Act 2011 (NSW), the supporting Work Health and Safety Regulation, and the approved Codes of Practice published by Safe Work Australia and the relevant regulator. Where we work with people in other states or territories, the equivalent local WHS laws apply. These laws set the minimum standard. This policy describes how we meet, and aim to exceed, that standard.

Our duties as a business

As a person conducting a business or undertaking (a PCBU under the WHS Act), Vikilinks holds the primary duty of care. So far as is reasonably practicable, we will ensure the health and safety of our workers while they are at work, and ensure that our work does not put other people at risk. This includes providing safe systems of work, safe equipment, suitable facilities, clear information and adequate training, and monitoring conditions so that risks stay controlled over time.

Duties of workers

Safety is shared. While at work, every worker must:

• Take reasonable care for their own health and safety.
• Take reasonable care that their actions, or failure to act, do not harm others.
• Follow reasonable instructions, policies and safe procedures given by Vikilinks.
• Use equipment and any protective measures correctly and as intended.
• Report hazards, near misses, injuries and incidents promptly so they can be addressed.

Serious or wilful breaches of safe work practices are treated as misconduct and may lead to disciplinary action. Our aim, however, is a culture where people speak up early and problems are fixed together rather than hidden.

Duties of officers

Our directors and officers exercise due diligence to ensure Vikilinks meets its WHS duties. That means staying informed about work health and safety matters, understanding the nature of our operations and their hazards, ensuring appropriate resources and processes are in place to eliminate or minimise risk, and verifying that those processes are actually used. Leadership sets the tone: when officers take safety seriously, everyone does.

Visitors and clients

Visitors, clients and other members of the public who attend our premises must follow any reasonable safety instructions and signage, and must not behave in a way that puts themselves or others at risk. We will provide a safe environment and clear directions, and we expect the same care and respect in return. Anyone visiting a client site on our behalf must also follow that site's safety rules.

Remote and hybrid work

Our duty of care extends to people working from home or other remote locations. We help workers set up a safe workspace, with attention to ergonomics, screen and posture habits, electrical safety and regular breaks to reduce the strain that comes with computer based work. Workers are asked to maintain a reasonable home work setup and to raise any concerns so we can help address them. The same expectations of reporting hazards and incidents apply wherever the work happens.

Mental health and wellbeing

Work health and safety covers psychological health as well as physical safety. Vikilinks works to manage psychosocial risks such as unreasonable workload, unclear expectations and poor workplace behaviour. We encourage open conversations about wellbeing, reasonable working hours, and support for anyone experiencing stress. Bullying, harassment and discrimination have no place at Vikilinks and will be dealt with under our related policies.

Reporting hazards and incidents

Early reporting prevents harm. If you see a hazard, have a near miss, or are involved in an injury or incident, report it as soon as possible to your manager or the person responsible for safety. We record and investigate reports to understand what happened and to stop it happening again. Notifiable incidents, as defined under the WHS Act, are reported to the relevant regulator within the required timeframes. No one will be disadvantaged for raising a genuine safety concern in good faith.

Consultation, training and review

We consult workers on health and safety matters that affect them, because the people doing the work often see risks first. New starters receive a safety induction, and we provide ongoing information and training relevant to people's roles. This policy is reviewed regularly, and after any significant incident or change to our work, to make sure it stays current, practical and aligned with the law.

Contact us

If you have a question about this policy, want to report a safety concern, or would like a copy of our supporting procedures, please get in touch.

Last updated 14 June 2026.