Our Commitment: HEIC Converter is designed with your privacy as the top priority. Your images are NEVER uploaded to our servers. All conversion happens entirely within your web browser.

1. Introduction

Welcome to HEIC Converter ("we," "our," or "us"), operated by Vikilinks. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our HEIC to JPG/PNG conversion service.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us.

2. No Image Storage or Upload

This is the most important aspect of our service:

  • No Server Uploads: Your HEIC images are NEVER uploaded to our servers. The entire conversion process happens locally in your web browser using JavaScript.
  • No Image Storage: We do not store, save, cache, or have access to any of your images at any time.
  • No Image Viewing: We cannot view, access, or see your images because they never leave your device.
  • Complete Privacy: Your photos remain on your device throughout the entire conversion process.

Technical Explanation: Our converter uses the heic2any JavaScript library, which runs entirely in your browser. When you select files for conversion, they are processed using your device's memory and processing power. The converted files are generated locally and downloaded directly to your device.

3. Information We Collect

While we do not collect your images, we may collect limited information as follows:

3.1 Automatically Collected Information

  • Log Data: Like most websites, our servers may automatically collect standard log information, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used for website analytics and security purposes.
  • Cookies: We may use essential cookies to ensure the proper functioning of our website. These cookies do not track your personal activity or store personal information.

3.2 Voluntarily Provided Information

  • Email Address: If you choose to subscribe to our updates, we collect your email address. This is entirely optional and you can unsubscribe at any time.
  • Contact Information: If you contact us directly, we may receive additional information about you such as your name, email address, and the contents of your message.

4. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our service
  • To improve our website and user experience
  • To send you updates about new features (only if you subscribed)
  • To respond to your inquiries and support requests
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To protect against malicious, deceptive, or illegal activity

5. Data Retention

  • Images: We do NOT retain any images as they are never uploaded to our servers.
  • Email Addresses: If you subscribe to updates, your email will be retained until you unsubscribe or request deletion.
  • Log Data: Standard server logs may be retained for up to 30 days for security and analytical purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, please be aware that:

  • No method of electronic transmission or storage is 100% secure
  • We cannot guarantee absolute security of data transmitted over the internet
  • Your images are protected by design as they never leave your device

7. Third-Party Services

Our website may use the following third-party services:

  • CDN Services: We use Content Delivery Networks to serve JavaScript libraries (heic2any, JSZip, FileSaver.js). These services may collect anonymous usage statistics.
  • Google Fonts: We use Google Fonts to display typography. Google may collect anonymous font usage data.
  • Analytics: We may use analytics services to understand how visitors use our site. These services collect anonymous, aggregated data only.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data we hold
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Since your images never leave your device, there are no international transfers of image data. For any other data we may collect (such as email addresses), data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place for any such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this page
  • Sending an email notification to subscribers (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price, even if you exercise your privacy rights

We do NOT sell your personal information.

13. European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access, rectify, or erase your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to lodge a complaint with a supervisory authority

The legal basis for processing your data (where applicable) is either your consent or our legitimate interests in operating and improving our service.

14. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website respects Do Not Track signals.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Vikilinks

Website: vikilinks.com.au

For privacy-related inquiries, please use our website contact form or reach out through our official channels.

16. Consent

By using HEIC Converter, you consent to this Privacy Policy. If you do not agree with this policy, please do not use our service.

Summary: Your privacy matters to us. Your images never leave your device, we don't store or access them, and any information we do collect is handled responsibly and transparently.