Vikilinks logo white

MENU

Call us

0452 598 138

We're just a phone call away

Free consultation
Facebook Twitter Youtube

Frequently Asked Questions

Get expert advice and tailored strategies with a free consultation. No obligation—book now to drive your business success!

web design

All the important questions related to our web design services.

What’s included in a website project?
You get a full, end-to-end build: discovery workshop, UX strategy, sitemap and wireframes, custom UI design, responsive development, CMS setup, basic on-page SEO (titles, meta, schema where relevant), performance optimisation, analytics + pixel setup, content migration, redirects, QA, and launch support. We also include a short video handover and a 30-day post-launch warranty.
How long does a typical website take?
  • 5–10 pages brochure site: 3–6 weeks.
  • Complex or e-commerce: 8–16+ weeks.
Timelines depend on content readiness, approval speed, and integrations. We share a dated Gantt with milestones and weekly progress updates.
Do you write the content?
Yes. Options range from light editing to full copywriting with messaging, tone of voice, and SEO keyword mapping. We provide content outlines, gather brand inputs (proof points, CTAs), and draft copy that supports conversion.
Which platforms do you use and why?
We recommend WordPress, Webflow, or Shopify based on goals, security, and internal capability. WordPress excels at extensibility, Webflow at speed-to-market and visual control, and Shopify for e-commerce. If needed, we deliver custom stacks for unique features.
Will the site be mobile-friendly and accessible?
Absolutely-responsive by default and designed against WCAG 2.2 AA guidelines. We check contrast, focus states, alt text, semantic headings, and keyboard navigation. Accessibility helps all users and improves SEO.
Can we edit the site ourselves?
Yes. We implement an intuitive CMS with reusable components/sections, lock critical styles, and give a 45–60 minute training plus short “how-to” videos so your team can update content safely.
What about SEO and performance?
We set clean URLs, metadata, open graph, and schema (where relevant), compress assets, lazy-load media, and hit Core Web Vitals targets. We can add ongoing SEO (content, links, technical upkeep) if you need growth support.

have questions?

Get all your questions answered: A comprehensive FAQ guide on our services, payments and purchases.

If you are unable to find the question that you have in your mind, feel free to submit the form with your query, and one of our experts will get back to you shortly.

Contact Now

graphic design

All the important questions related to our graphic design services.
What design services do you offer?
Brand identity, logo suites, brand guidelines, social media graphics, ad creatives, print collateral, packaging and labels, pitch decks, infographics, icons/illustration, and web/UI visuals. We can manage printing and vendor liaison end-to-end.
How does your design process work?
Discovery (goals, audience, tone) → moodboards and creative direction → concept rounds with real-world mockups → refinement with structured feedback → final files + usage notes. You’ll always know what’s next and when.
How many revision rounds are included?
Two thoughtful rounds per deliverable (concept, then refinement). Extra rounds are available if your project needs more exploration-priced transparently.
What final files will we receive?
Editable source files (AI/PSD/INDD as applicable), print-ready PDFs with bleed/crops, and web exports (PNG/JPG/SVG/WEBP). We keep organised layers, naming, and a tidy folder structure for easy reuse.
Can you work with our existing brand-or create one from scratch?
Both. We can align tightly to your style guide or create a cohesive mini-system (logo, colour, type, usage rules) that scales with your growth.
Do you manage printing and production?
Yes-paper stocks, finishes (spot UV, foiling, emboss), dielines, CMYK/Pantone accuracy, and press checks if needed. We coordinate quotes, proofs, and delivery with trusted local printers.
Who owns the designs?
Once the project is paid in full, you own full commercial rights to approved deliverables. We’ll outline any third-party license items (e.g., fonts, stock) so there are no surprises.

have questions?

Get all your questions answered: A comprehensive FAQ guide on our services, payments and purchases.

If you are unable to find the question that you have in your mind, feel free to submit the form with your query, and one of our experts will get back to you shortly.

Contact Now

software development

All the important questions related to our software development services.

What types of software do you build?
Product MVPs, internal tools, customer portals, data dashboards, mobile apps, APIs, and system integrations. We prioritise business impact and scalability.
What’s your delivery approach?
Agile sprints with weekly demos. We create a roadmap, define user stories with acceptance criteria, and maintain a visible backlog so stakeholders can reprioritise as needs evolve.
Which tech stacks do you use?
Modern stacks such as Node/React, .NET, Java/Spring, Python/FastAPI, and native or React Native for mobile. We choose tech for maintainability, talent availability, and performance.
How do you estimate cost and time?
We run discovery to de-risk assumptions, then estimate epics/stories by complexity (t-shirt sizing or points). You’ll receive a phased plan, milestone dates, and risks/assumptions clearly stated.
How do you ensure quality and reliability?
Code reviews, unit/integration tests, static analysis, CI/CD, environment parity, feature flags, and observability (logs, metrics, tracing). A formal “definition of done” protects scope and quality.
What about security and compliance?
We follow OWASP best practices, secure secrets, apply least-privilege access, and run dependency checks. For regulated industries, we align to your policies and document controls.
Who owns the IP and source code?
You do. On completion (or monthly for long projects) we provide repository access, documentation, and transfer rights per contract.

have questions?

Get all your questions answered: A comprehensive FAQ guide on our services, payments and purchases.

If you are unable to find the question that you have in your mind, feel free to submit the form with your query, and one of our experts will get back to you shortly.

Contact Now

cyber security

All the important questions related to our cyber security services.
What cyber services do you provide?
Security assessments, vulnerability scanning, penetration testing (authorised), configuration hardening, incident response planning, endpoint protection, SIEM/SOC options, and awareness training. Deliverables include a clear risk register and remediation plan.
How do you assess our current security posture?
Workshops + tooling. We review policies, architecture, identity and access, endpoints, network, cloud configs, and vendor risk. Findings are rated by likelihood/impact with recommended actions.
Do you monitor our systems in real time?
We can deploy SIEM/SOAR for log collection, correlation, and alerting. You’ll get dashboards, escalation paths, and monthly review sessions.
Can you help us meet compliance requirements?
Yes,gap analyses and remediation roadmaps for ISO 27001, SOC 2, Essential Eight, PCI-DSS scoping, and GDPR-aligned practices. We map your controls to frameworks and prepare audit evidence.
How often should we test security?
Annually at minimum; quarterly for critical systems or after major changes. We recommend continuous vulnerability management with monthly patch windows.
What’s included in an incident response plan?
Defined roles, playbooks by incident type, legal/PR guidance, communication templates, forensics steps, containment/eradication, and recovery testing. We can run tabletop exercises with your team.
How do you secure remote/hybrid teams?
MFA everywhere, device management (MDM/EDR), ZTNA/VPN, conditional access, phishing simulations, and least-privilege policies with periodic access reviews.

have questions?

Get all your questions answered: A comprehensive FAQ guide on our services, payments and purchases.

If you are unable to find the question that you have in your mind, feel free to submit the form with your query, and one of our experts will get back to you shortly.

Contact Now

digital marketing

All the important questions related to our digital marketing services.

What channels do you manage and why?
SEO, PPC, paid/organic social, email, content marketing, and CRO. We select channels based on your funnel, CAC/LTV goals, and audience behaviour.
How do you build our marketing strategy?
We run discovery, audit accounts, analyse competitors, and define ICPs and messaging. Then we set quarterly objectives, channel mix, budgets, and a testing plan.
What KPIs do you track?
Traffic quality, rankings, CTR, CPC/CPM, conversion rate, CPA/CAC, ROAS, LTV, and pipeline/revenue attribution. You get dashboards and monthly insights with clear next steps.
How do you handle budgets?
We model scenarios, allocate by channel, and set guardrails (min/max bids, frequency caps). Budgets remain in your ad accounts for full transparency.
Do you create the content and creatives?
Yes-ads, social posts, landing pages, and email flows. We test hooks, creative angles, and formats (static vs. motion) and roll out winners.
How long until we see results?
Paid media yields data immediately, with optimisation compounding in 2–8 weeks. SEO/content compounds in 3–6+ months. We set realistic milestones and leading indicators.
How do you connect marketing to sales?
We implement tracking (pixels, UTM, server-side where appropriate), integrate CRM, define lead stages, and create closed-loop reporting so we can optimise to revenue-not just clicks.

have questions?

Get all your questions answered: A comprehensive FAQ guide on our services, payments and purchases.

If you are unable to find the question that you have in your mind, feel free to submit the form with your query, and one of our experts will get back to you shortly.

Contact Now

computer networking

All the important questions related to our computer networking services.

What networking services do you provide?
Network assessments, LAN/WAN design, Wi-Fi planning, routing/switching, firewalls, VPN/ZTNA, SD-WAN, and cloud connectivity. We also document everything—diagrams, IP plans, and change logs.
Can you upgrade or stabilise our existing network?
Yes. We benchmark current performance, remove bottlenecks, refresh aging hardware, segment traffic, and implement redundancy to reduce outages.
How do you ensure strong Wi-Fi coverage?
Predictive design and on-site surveys/heat maps, correct AP placement, channel/power tuning, band steering, and capacity planning for peak usage.
Do you support remote and hybrid teams?
Secure remote access via VPN or ZTNA, MFA, device posture checks, and policy-based access so users get only what they need.
How do you secure the network?
Next-gen firewalls with IPS/IDS, VLAN segmentation, ACLs, DHCP snooping, NAC/802.1X, regular patching, and logging to SIEM for visibility.
Will there be downtime during changes?
We plan maintenance windows, build change/reversion plans, stage configs, and communicate timelines. Critical services get high-availability or failover where feasible.
Do you offer monitoring and proactive support?
Yes-24/7 monitoring, performance baselines, alert thresholds, and monthly health reports. Many issues are resolved before users notice.

have questions?

Get all your questions answered: A comprehensive FAQ guide on our services, payments and purchases.

If you are unable to find the question that you have in your mind, feel free to submit the form with your query, and one of our experts will get back to you shortly.

Contact Now

clients & associations

We’ve been associated with hundreds of clients throughout our journey as digital solutions provider.

Our services have been loved and praised by all our clients.

Sam Tajvidi
Sam Tajvidiclient
One of the most reliable and professional companies I've had the pleasure of working with. Vikilinks delivers!
Sahil Jindal
Sahil Jindalclient
Vikilinks created an eye-catching Website for my company that continues to draw in new customers from all over the world. These guys are Absolutely Top Notch Web Designers & Developers.
Preeti Thakral
Preeti Thakralclient
Very professional people. They took everything in charge since day 1 and all my websites are on top positions in Google search results. All the best for Australia.
Google Review
view clients
submit testimonials

Let's Connect

Fill in the form and submit your details. One of our experts will contact you shortly.